Customer support
Help with bookings, tickets, QR entry, payments, refunds, account access and event information.
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VybeCity · Support
Questions about an event, ticket, booking, payment or your account? Tell us what you need and we’ll help direct it to the right team.
Monday–Friday
10:00 AM–7:00 PM IST
All enquiries are handled through our support team.
Help with bookings, tickets, QR entry, payments, refunds, account access and event information.
Email customer supportEvent listings, ticketing, organiser accounts, sales reports and promotional opportunities.
Contact partner supportBusiness collaborations, strategic or technology partnerships, and marketing enquiries.
Discuss a partnershipRequests about access, correction, deletion, consent or other personal-data concerns.
Send a privacy requestTo help us investigate quickly, include your Booking ID or Ticket ID, registered email or mobile number, event name and date, transaction reference (if relevant), and a short description.
Keep your account secure
Never share your password, OTP, UPI PIN, CVV or banking authentication details with anyone claiming to provide VybeCity support.
Phone and WhatsApp support
We aim to respond as soon as reasonably possible. Response times can vary for payment, refund, cancellation and third-party service enquiries. Some requests may need coordination with the event organiser or payment provider.